Privacy notice

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This notice explains how Chainvora Solutions Ltd (“we”, “us”) uses personal data collected through this website. We are the data controller under the UK GDPR and the Data Protection Act 2018.

What we collect

When you request a quote or contact us, we collect your name, company, email address, phone number, collection and delivery details, information about your goods and any photos you upload. Our server also records basic technical data such as your IP address to help prevent spam.

How we use it

We use your details to prepare and send your quote, arrange and manage any booking you accept, and keep you updated about it. Our lawful basis is taking steps at your request before entering into a contract, and performing that contract.

Who we share it with

If you book with us, we share the collection, delivery, contact and goods details needed to carry out the job with the independent carrier we appoint. We also use email and hosting providers to run our business. We don’t sell your data or use it for third-party marketing.

How long we keep it

Quote requests that don’t lead to a booking are deleted after 12 months. Booking records are kept for six years for accounting and legal purposes.

Your rights

You can ask to access, correct or delete your data, or object to how we use it, by emailing quotes@chainvorasolutions.com. If you’re unhappy with our response, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

This website uses a single session cookie to protect the quote form from spam. We don’t use advertising or tracking cookies.

Contact

Chainvora Solutions Ltd, 84 Coppermill Lane, E17 7HB. +447710758902.